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1. Substitute products will not be supplied when the items ordered are not available. However, in the process of continual improvement and updating products, we reserve the right to alter the design and/or specifications of any
goods supplied by 3D Displays Ltd.
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2. All prices are subject to alteration without prior notice and unless otherwise stated are exclusive of carriage and VAT.
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3. Estimated time scale for despatch of stock products is within 1-2 working days from receipt of cleared payment. Despatch times may vary for large orders and during peak periods. Despatch times for bespoke products are provided at the time of quotation. A next day carrier is used for all UK mainland deliveries (excluding Scottish Highlands & Isle of Wight). Estimated delivery times for other destinations are provided on an order by order basis. Whilst delivery dates are given in good faith, no responsibility can be accepted for strikes, accidents or delays in transit.
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4. It is company policy to request payment with order. Credit cards are welcomed, other options include proforma invoice or cheque with order. Cheques may take up to 10 days to clear. Credit terms may be applied for if you order regularly. Terms are 30 days nett. Any debt outstanding for more than 30 days will be charged interest at 3% above NatWest base lending rate. Credit terms are reviewed annually and can be terminated at any time. Overseas
customers are asked to pay in Sterling.
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5. Company policy is to charge for prototypes. On the subsequent order a credit will be given representing 5% of the order value up to a maximum of the prototype price.
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6. It is the responsibility of the purchaser to ensure the product they have chosen is entirely suitable for the purpose for which it is ultimately intended.
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7. A single sample may be supplied where 3rd party approval is required before the purchase of bulk orders. Company policy is to charge samples at list price. Carriage may be reduced depending on the weight & size of the item.
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8. All goods MUST be examined ON RECEIPT or as soon after as is reasonably possible. Where goods are found to be damaged on receipt the carrier's note must be endorsed accordingly. 3D Displays must be informed of any damage within 3 working days of delivery.
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9. Orders are accepted by 3D Displays Ltd either by the provision of a Sales Order or despatch of goods.
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10. Businesses may not cancel or return orders without the agreement of 3D Displays Ltd. Returns on stock products in good condition may be possible at the discretion of 3D Displays Ltd. A restocking charge of £ plus 10% of the invoiced value will be levied on any business cancelling or returning orders. The customer shall also pay for any further costs, claims, losses or expenses incurred as a result of the cancellation or return of the order. Consumers
wishing to cancel an order must provide written notice within 7 days from the day after the goods were received and are required to return the items. The Customer shall incur the full cost of returning the goods and shall take reasonable care to ensure that 3D Displays Ltd receive the goods and that they are not damaged in transit. Under no circumstances can orders for custom made products be cancelled or the items returned.
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11. Goods supplied shall be the customer's risk immediately on receipt. Title to the goods shall
remain with 3D Displays Ltd until the Customer has paid all sums due whether in respect of this contract or otherwise. In case of non-payment 3D Displays Ltd shall be entitled to repossess the
goods.
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